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IT organizations that want to achieve the full business value from their service management initiatives need consistent, current, accurate, and secure information. That’s why an increasing number of these organizations are seriously looking at how a configuration management database (CMDB) can help them manage their infrastructure more effectively. Read this paper to find out how the combined power of a CMDB and the IT Infrastructure Library (ITIL®) can help your organization achieve more effective, consistent management across all IT services. |
