ICC/Decision Services is a privately-held company headquartered in New York City serving customers across North America. We offer over 29 years of hands-on experience designing and executing highly successful Customer Experience Management programs.Together our management team has over a century of expertise developing creative solutions for some of the world’s leading retail brands in many of the largest retail vertical markets.We employ a staff of over 50 professionals whose sole focus is providing clients with the kind of information they can use to create positive customer experiences that drive increased customer loyalty.
