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<title><![CDATA[research.cramsession.com/IT Management/Productivity]]></title>
<description><![CDATA[Productivity is the relationship between production of an output and one, some, or all of the resource inputs used in accomplishing the assigned task. It is measured as a ratio of output per unit of input over time. It is a measure of efficiency and is usually considered as output per person-hour.]]></description>
<link>http://research.cramsession.com/it-management/it-management/</link>
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<title><![CDATA[Dana Gardner Discusses Developer Productivity with Greg Burnell, CEO of 6th Sense Analytics]]></title>
<link>http://research.cramsession.com/whitepaper212/</link>
<pubDate>2008-06-20 14:40:00</pubDate>
<description><![CDATA[Dana Gardner, Principal Analyst with Interarbor Solutions, discusses the limited insight into developer productivity with Greg Burnell, Chairman, Co-founder and CEO of 6th Sense Analytics.]]></description>
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<title><![CDATA[Increase Productivity and Reduce Security Risks for Teleworkers]]></title>
<link>http://research.cramsession.com/whitepaper250/</link>
<pubDate>2008-02-22 15:34:10</pubDate>
<description><![CDATA[Learn how to adequately protect your network while expanding your remote access capabilities. Read the free white paper, &#39;Increase Productivity and Reduce Security Risks for Teleworkers&#39;.]]></description>
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<title><![CDATA[Begin at the End: A Good Lean Strategy Starts with Defining Your Ultimate Goal]]></title>
<link>http://research.cramsession.com/whitepaper308/</link>
<pubDate>2007-09-24 11:33:17</pubDate>
<description><![CDATA[Countless surveys have confirmed that most lean initiatives are abandoned outright or fail to deliver expected and needed results.&nbsp; One well-known lean business consultant estimates that the failure rate is 98%. What is it the 2% of companies know that the others do not? Download this white paper to learn more. ]]></description>
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<title><![CDATA[Achieving Lean Success: A Holistic Approach]]></title>
<link>http://research.cramsession.com/whitepaper309/</link>
<pubDate>2007-09-24 11:32:58</pubDate>
<description><![CDATA[Over the past decade, the concept of lean manufacturing production has gone through a dramatic evolution from an obscure and isolated practice to a mainstream, extensively publicized methodology that is well known throughout the manufacturing and supply chain industry. Download white paper to learn more.]]></description>
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<title><![CDATA[Maintain Your Focus: Sustaining the Lean Transformation on the Shop Floor]]></title>
<link>http://research.cramsession.com/whitepaper310/</link>
<pubDate>2007-09-24 11:35:19</pubDate>
<description><![CDATA[Lean has become the proven approach companies have used in industry after industry to transform into &ndash; and maintain position as &ndash; leading, dominant, world-class competitors. Yet, many companies that begin the Lean transformation process with energy and resolve fail to sustain and complete the transformation to a Lean organization. Download this white paper to learn more. ]]></description>
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<title><![CDATA[5 Ways ERP Can Help You Implement Lean]]></title>
<link>http://research.cramsession.com/whitepaper320/</link>
<pubDate>2008-05-30 15:35:17</pubDate>
<description><![CDATA[Why is Lean so popular? Because it delivers what manufacturing companies truly need in today&#39;s highly competitive world: shorter lead times, improved quality, reduced cost, increased profit, improved productivity and enhanced customer service.]]></description>
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<title><![CDATA[11 Criteria For Selecting The Best ERP System Replacement]]></title>
<link>http://research.cramsession.com/whitepaper322/</link>
<pubDate>2008-06-07 08:02:01</pubDate>
<description><![CDATA[An ERP system is your information backbone and reaches into all areas of your business and value-chain. Replacing it can open unlimited business opportunities. In this white paper are the 11 criteria that will allow you to identify and select the ERP system replacement solution that will meet these expectations.]]></description>
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<title><![CDATA[Successfully Managing Remote Teams]]></title>
<link>http://research.cramsession.com/whitepaper336/</link>
<pubDate>2007-09-11 12:20:03</pubDate>
<description><![CDATA[Managing remote teams can be difficult for even the best manager. This white paper explains the challenges you will face and how to overcome them. ]]></description>
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<title><![CDATA[Delegate or Suffocate - the Art of Working Through Others]]></title>
<link>http://research.cramsession.com/whitepaper337/</link>
<pubDate>2007-08-29 17:04:34</pubDate>
<description><![CDATA[Management is delegation. Either learn to delegate or you will be buried in work that others should, and could, be doing. ]]></description>
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<title><![CDATA[We've Got to Have a Meeting. How Do We Ensure that It Is Productive?]]></title>
<link>http://research.cramsession.com/whitepaper358/</link>
<pubDate>2007-04-17 14:00:40</pubDate>
<description><![CDATA[A meeting will only be successful if it is managed effectively. Learn the four stages of meeting management and how to utilize each properly. ]]></description>
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<title><![CDATA[Content Security: Blocking Spam and Unwanted Traffic]]></title>
<link>http://research.cramsession.com/whitepaper427/</link>
<pubDate>2007-04-30 12:37:08</pubDate>
<description><![CDATA[The Internet and email have stimulated huge productivity gains for employees. Workers quickly and easily access volumes of research on the Web and correspond with a mouse click. Unfortunately, businesses taking advantage of these tools are increasingly faced with daily onslaughts of spam and unwanted Web traffic.]]></description>
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<title><![CDATA[Controlling the Use of Instant Messaging and Peer-to-Peer Applications]]></title>
<link>http://research.cramsession.com/whitepaper428/</link>
<pubDate>2007-04-24 13:36:31</pubDate>
<description><![CDATA[Use of instant messaging applications-like AOL Instant Messenger, Yahoo! Messenger, MSN Messenger and ICQ-and peer-to-peer applications has grown significantly. Although the benefits of real-time communication offer a productivity benefit to corporate environments, instant messaging and peer-to-peer applications add significant vulnerabilities and risks to an enterprise&#39;s security posture.]]></description>
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<title><![CDATA[System Monitoring: Seeing is Believing for IBM System i Managers]]></title>
<link>http://research.cramsession.com/whitepaper460/</link>
<pubDate>2007-07-05 10:11:25</pubDate>
<description><![CDATA[Capability breeds dependence. The more you can do, the more is asked of you. The more time you save, the more time you spend seeking out ways to save more time or money. If less really is more, how do you do more with less? Effective system monitoring could help you break free of the system shackles and use your System i (iSeries) network to save time and money.]]></description>
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<title><![CDATA[Eliminating Unplanned Downtime and Building a Path to Profit for IBM System i Managers]]></title>
<link>http://research.cramsession.com/whitepaper461/</link>
<pubDate>2007-07-05 10:12:04</pubDate>
<description><![CDATA[Is a lack of availability costing your business thousands or even hundreds of thousands of dollars? Assessing the true financial impact of unplanned downtime may surprise you. Placing a dollar amount on this issue is often the first step and biggest motivator to meeting your ongoing availability requirements. ]]></description>
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<title><![CDATA[Accounting for Lean Success: Overcoming the Barrier of Traditional Accounting in Lean Environments]]></title>
<link>http://research.cramsession.com/whitepaper491/</link>
<pubDate>2007-09-24 11:32:48</pubDate>
<description><![CDATA[Over the last three decades, lean principles have driven massive productivity improvements in manufacturing operations around the world. Download this insightful guide now and get a free Executive&rsquo;s view on how accounting will play a larger role in lean by providing analysis, insight and direction that will support lean gains across all functions.&nbsp;]]></description>
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<title><![CDATA[The Reference Guide to Data Center Automation]]></title>
<link>http://research.cramsession.com/whitepaper492/</link>
<pubDate>2008-02-18 08:41:31</pubDate>
<description><![CDATA[Over time, organizations have placed increasingly heavy demands on their IT departments. This Realtime guide, sponsored by Opsware, explores data center automation&mdash;methods through which hardware, software, and processes can work together to streamline IT operations.]]></description>
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<title><![CDATA[Seamless Physical and Virtual Server Management]]></title>
<link>http://research.cramsession.com/whitepaper493/</link>
<pubDate>2008-02-18 08:41:10</pubDate>
<description><![CDATA[Virtualization is delivering significant benefits to IT organizations that employ virtualized server, storage, and file system solutions. Download this free whitepaper and learn how Opsware&rsquo;s significant experience and success with data center automation makes them the leading choice for an enterprise&rsquo;s virtualization management framework.]]></description>
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<title><![CDATA[Unified CPM and the Application of Predictive Analytics]]></title>
<link>http://research.cramsession.com/whitepaper499/</link>
<pubDate>2007-04-27 08:26:16</pubDate>
<description><![CDATA[As vendors rush to embrace and exploit predictive analytics, only those with a truly unified solutions will succeed in capitalizing on this powerful and promising technology. Read this insightful white paper to learn more.]]></description>
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<title><![CDATA[A PDF Primer]]></title>
<link>http://research.cramsession.com/whitepaper503/</link>
<pubDate>2007-04-27 08:56:18</pubDate>
<description><![CDATA[PDF files are prevalent in virtually all market segments worldwide. Most people know and use the term &quot;PDF&quot; but have misconceptions what it can and can&#39;t do. The purpose of this White Paper is to explain what PDF actually is and what it&#39;s strengths and limitations are.]]></description>
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<title><![CDATA[Get Answers to Tough Environmental Compliance Questions]]></title>
<link>http://research.cramsession.com/whitepaper522/</link>
<pubDate>2007-04-27 09:44:52</pubDate>
<description><![CDATA[Would you like to get recommendations from a leading analyst firm on achieving tangible results with industry best practices? Learn about new strategies for complying with upcoming environmental regulations, as well as the compliance shortcomings common to many companies in a new research report by AberdeenGroup. ]]></description>
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<title><![CDATA[Executive Guide to Understanding Business Requirements]]></title>
<link>http://research.cramsession.com/whitepaper578/</link>
<pubDate>2007-09-17 13:47:53</pubDate>
<description><![CDATA[This white paper is structured so that each page is its own &quot;mini-white-paper&quot; but each is also part of a total look at better structuring requirements documents, processes and content completeness. At the end of this paper is a one page &quot;tear-out&quot; summary which is both a shortened distillation of the content, and a diagnostic tool to start a peer discussion on your organization&#39;s performance.]]></description>
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<title><![CDATA[Realizing the Business Value of Converged Applications]]></title>
<link>http://research.cramsession.com/whitepaper648/</link>
<pubDate>2007-06-06 09:33:10</pubDate>
<description><![CDATA[This IBM white paper posits that most enterprises have yet to realize the full value of convergence and explains why the real promise of IP networks lies in converged applications. It goes on to explain how IP convergence can build real business value for today&#39;s busy contact centers.]]></description>
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<title><![CDATA[5S As An Integral Part of Six Sigma]]></title>
<link>http://research.cramsession.com/whitepaper653/</link>
<pubDate>2007-04-29 14:56:40</pubDate>
<description><![CDATA[Based on the Japanese words Seiri, Seiton, Seiso, Seiketsu and Shitsuke, the 5S philosophy focuses on effective workplace organization and standardized work procedures. 5S simplifies your work environment, reduces waste and non-value activity while improving quality efficiency and safety. Once fully implemented, the 5S process can increase morale, create positive impressions on customers, and increase efficiency and organization.]]></description>
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<title><![CDATA[Advancing Productivity Where Complexity and Urgency Collide]]></title>
<link>http://research.cramsession.com/whitepaper671/</link>
<pubDate>2008-02-22 13:43:03</pubDate>
<description><![CDATA[Creating business value is the ultimate goal of investing in new IT technologies. This paper offers recommendations for both IT users and vendors that are vital to ensure that this goal is met.]]></description>
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<title><![CDATA[Secure Remote Control for IT Organizations]]></title>
<link>http://research.cramsession.com/whitepaper682/</link>
<pubDate>2007-06-06 09:46:03</pubDate>
<description><![CDATA[Remote control software has proven to be a cost-effective way of providing remote support. This paper examines how these products provide a cost-effective help desk tool and defines necessary security requirements.]]></description>
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<title><![CDATA[Run Book Automation, Job Scheduling For IT Operations]]></title>
<link>http://research.cramsession.com/whitepaper687/</link>
<pubDate>2007-04-25 13:00:49</pubDate>
<description><![CDATA[This paper highlights how Run Book Automation Software provides the new level of automation required to automate IT operations and traditional job scheduling tasks, without the costs and management burden associated with custom programming and scripts.]]></description>
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<title><![CDATA[Top 10 Reasons for Using Disk-based Online Server Backup and Recovery]]></title>
<link>http://research.cramsession.com/whitepaper690/</link>
<pubDate>2007-12-10 11:52:09</pubDate>
<description><![CDATA[Learn the top ten reasons why SMBs are embracing online server backup and recovery for automatic, continuous backup, reliable server data disaster recovery and freeing limited technical staff for move value-driven tasks.]]></description>
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<title><![CDATA[On Demand IP Communications at IBM]]></title>
<link>http://research.cramsession.com/whitepaper692/</link>
<pubDate>2007-06-06 09:32:33</pubDate>
<description><![CDATA[Download this paper to learn why IBM believes that the real business value of IPC voice systems is reflected in improved employee productivity, enhanced business processes, and the ability to deliver more responsive services and offerings.]]></description>
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<title><![CDATA[Establishing a Culture of Measurement – A Practical Guide to Business Intelligence]]></title>
<link>http://research.cramsession.com/whitepaper711/</link>
<pubDate>2007-12-27 13:51:49</pubDate>
<description><![CDATA[This paper serves as a synopsis of Information Builders&#39; philosophy of business intelligence. By using this paper as a model, you&#39;ll learn how to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.]]></description>
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<title><![CDATA[IT Investment Decision Making Getting to “Yes” and Avoiding “No”]]></title>
<link>http://research.cramsession.com/whitepaper740/</link>
<pubDate>2007-04-30 12:05:29</pubDate>
<description><![CDATA[Getting to &ldquo;yes&rdquo; requires accessing and influencing other key decision makers especially those in the finance department. And along the way, there are plenty of others who can say &ldquo;no&rdquo;.]]></description>
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<title><![CDATA[Mobile Email Momentum: Challenges and Benefits for the Mobile Inbox]]></title>
<link>http://research.cramsession.com/whitepaper744/</link>
<pubDate>2007-04-30 12:10:41</pubDate>
<description><![CDATA[Email has grown rapidly through open Internet standards and the proliferation of laptops and personal computers.&nbsp; When Canadian company RIM combined cell phone ubiquity with two-way pager simplicity in the BlackBerry, mobile email evolved from laptop connection to encompass a more portable form factor. ]]></description>
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<title><![CDATA[How Fast-Growing Companies Obtain CRM Success]]></title>
<link>http://research.cramsession.com/whitepaper758/</link>
<pubDate>2007-04-13 11:59:54</pubDate>
<description><![CDATA[This white paper reveals the most vital elements needed to develop a seamless value chain; one that realistically enables an SMB to develop valuable 2-way relationships with their most valuable customer segments.]]></description>
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<title><![CDATA[Enhancing Productivity of Product Teams]]></title>
<link>http://research.cramsession.com/whitepaper811/</link>
<pubDate>2007-04-24 21:59:22</pubDate>
<description><![CDATA[A Project Team creates mountains of data during project implementation. The effort required to maintain and collaborate this information is a challenge. Take a look at how we can wrap our arms around it.]]></description>
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<title><![CDATA[Knowledge and Collaboration for Project Managers]]></title>
<link>http://research.cramsession.com/whitepaper812/</link>
<pubDate>2007-04-24 22:01:48</pubDate>
<description><![CDATA[Project knowledge and collaboration is the sharing of organized information within a team. A new approach that enables project managers to manage project schedules as well as knowledge without additional effort.&nbsp; Learn more with this informative paper.]]></description>
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<title><![CDATA[Fatal Consequences of Ignoring Team Dynamics]]></title>
<link>http://research.cramsession.com/whitepaper829/</link>
<pubDate>2007-04-24 22:34:28</pubDate>
<description><![CDATA[This white paper examines how the failure to structure equitable relationships, establish ethical foundations for action and correct blinding group think led to the catastrophic death of a specific corporate organism.]]></description>
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<title><![CDATA[Bringing Humanity Back to the Web]]></title>
<link>http://research.cramsession.com/whitepaper834/</link>
<pubDate>2007-04-16 14:37:38</pubDate>
<description><![CDATA[In today&rsquo;s world, it may seem like there is barely enough time to stay on top of running a business, let alone for perceived luxuries like personal interaction over every transaction. This white paper looks at the benefits of combining two popular online communication tools- email marketing and live chat - to boost customer loyalty and retention.]]></description>
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<title><![CDATA[Major Initiative Success through Micro-Projects]]></title>
<link>http://research.cramsession.com/whitepaper846/</link>
<pubDate>2007-06-27 13:34:00</pubDate>
<description><![CDATA[Learn how you can mitigate risk and accelerate value delivery of large-scale IT initiatives. A complete Project and Portfolio Management solution allows you to approach daunting projects as a manageable portfolio of &quot;micro-projects.&quot;]]></description>
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<title><![CDATA[Distraction and Diversion: Avoiding User Aggravations Is Key to Mobile Productivity]]></title>
<link>http://research.cramsession.com/whitepaper850/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[This paper looks at how to get the best out of mobile productivity and how to avoid the six most common mobility pitfalls during the planning and execution of mobile implementations.]]></description>
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<title><![CDATA[An Opportunistic Entry Point into IT Process Automation]]></title>
<link>http://research.cramsession.com/whitepaper891/</link>
<pubDate>2007-04-24 22:06:23</pubDate>
<description><![CDATA[As IT departments work to transition from &quot;firefighting mode&quot; to becoming more proactive and responsive, a key step along the path is to implement labor-saving automation tools that allow more tasks to be done more rapidly, using fewer resources and with greater predictability and reliability.]]></description>
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<title><![CDATA[Define, Control and Refine IT Processes Across Your Enterprise]]></title>
<link>http://research.cramsession.com/whitepaper892/</link>
<pubDate>2007-04-24 22:08:31</pubDate>
<description><![CDATA[This paper shows how LANDesk Process Manager can allow you to design processes once, automate them everywhere and refine them as needed - saving money, ensuring compliance and keeping even the most complex processes running reliably.]]></description>
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<title><![CDATA[Realizing ROI from Automating Business Processes]]></title>
<link>http://research.cramsession.com/whitepaper894/</link>
<pubDate>2007-04-24 22:19:58</pubDate>
<description><![CDATA[This white paper examines some of the business benefits and potential cost savings that can accrue to an organization that implements a BPM solution. ]]></description>
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<title><![CDATA[Reducing the High Cost of High Availability]]></title>
<link>http://research.cramsession.com/whitepaper939/</link>
<pubDate>2007-06-06 09:27:55</pubDate>
<description><![CDATA[High availability (HA) configurations seek to bring downtime to zero - but can increase complexity across the IT organization, often in the form of excess technology, financial, and human capital investments.&nbsp; Learn how application virtualization can reduce planned and unplanned downtime, and deliver greater flexibility.]]></description>
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<title><![CDATA[Business Process Innovation: A Process Industry Perspective]]></title>
<link>http://research.cramsession.com/whitepaper943/</link>
<pubDate>2007-09-24 11:33:41</pubDate>
<description><![CDATA[In recent years, industry leading companies have identified business process innovation as the only real competitive advantage. But what sets the most admired process companies apart from the rest is their continued business process innovation and scale? Download this white paper to find out.]]></description>
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<title><![CDATA[American Dairy Brands Reduces Errors, Increases Forecast Accuracy and Increases Service Levels]]></title>
<link>http://research.cramsession.com/whitepaper944/</link>
<pubDate>2007-09-24 11:33:06</pubDate>
<description><![CDATA[American Dairy Brands, a $300M division of Dairy Farmers of America (DFA) which is the largest U.S. dairy cooperative marketing over 45 billion pounds of milk per year, has achieved substantial supply chain savings through Infor&#39;s Supply Chain solutions. Infor has given Dairy Farmers of America the ability to successfully manage the supply chain to drive service levels to greater than 99% for their Borden-brand cheese products.]]></description>
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<title><![CDATA[Campina joins up its Product Specification Lifecycle Management with Infor Optiva PLM]]></title>
<link>http://research.cramsession.com/whitepaper945/</link>
<pubDate>2007-09-24 11:33:49</pubDate>
<description><![CDATA[With leading brands including Landliebe and Mona, Campina supplies milk, cheese, butter, desserts, yogurt and all kinds of dairy drinks in over 130 countries. Historically, each of these production and sales centers operated on an independent basis. While this allowed for a degree of localized efficiency, it presented a range of issues and potential fault lines which became exacerbated as the company, and the demands of its consumer grew.]]></description>
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<title><![CDATA[Infor Manufacturing Essentials Addresses Marine Manufacturer's Business Issues]]></title>
<link>http://research.cramsession.com/whitepaper946/</link>
<pubDate>2007-09-24 11:34:46</pubDate>
<description><![CDATA[The Viking Yacht Company is a $275-million family-owned business that builds more than 100 sport fishing yachts a year in a high-technology, 550,000-square-foot manufacturing facility in New Gretna, N.J. With an increased emphasis on service, Viking Yacht needed an enterprise resource planning system that would better support its service system.]]></description>
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<title><![CDATA[Lean Inventory Levels Resulting in Improved Customer Satisfaction]]></title>
<link>http://research.cramsession.com/whitepaper947/</link>
<pubDate>2007-09-24 11:35:07</pubDate>
<description><![CDATA[A fast-growing supplier, NEI&#39;s delivery performance was declining, creating a significant problem with past-due shipments, even though the company had an excess of finished goods. Access this case study to learn about how they addressed their challenges.   ]]></description>
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<title><![CDATA[Trends, Challenges, and Solutions for Success in the Global Automotive Industry]]></title>
<link>http://research.cramsession.com/whitepaper950/</link>
<pubDate>2007-09-24 11:38:13</pubDate>
<description><![CDATA[There&#39;s no place to hide and ride out the fundamental transformation underway in the automotive industry today. Ignore changes caused by this transformation and you risk your long-term survival. But with pains can come gains, and innovative automotive executives know there&#39;s a way to turn today&#39;s adversity into long-term business advantage.]]></description>
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<title><![CDATA[Solutions for the Industrial Equipment and Machinery Industry]]></title>
<link>http://research.cramsession.com/whitepaper954/</link>
<pubDate>2007-09-24 11:36:02</pubDate>
<description><![CDATA[For industrial equipment and machinery manufacturers, performance requires delivering products that exactly meet customer specifications along with complementary services. Manufacturers have made impressive improvements in productivity, cycle times and quality on the plant floor. But costs can remain unnecessarily high because of delays, changes or estimating errors.]]></description>
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<title><![CDATA[Solutions for the Metal Fabrication Industry: A More Profitable Industry Value Chain]]></title>
<link>http://research.cramsession.com/whitepaper955/</link>
<pubDate>2007-09-24 11:36:26</pubDate>
<description><![CDATA[In order to align their production plans with customer&#39;s demand, metal fabricators must integrate seamlessly into the customer&#39;s own processes. As a result, integrated systems are essential, bringing design, product lifecycle management and service together in ways that predict, act and rapidly change in accordance with the customer&#39;s needs. ]]></description>
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<title><![CDATA[Customer Management for Automotive Suppliers]]></title>
<link>http://research.cramsession.com/whitepaper957/</link>
<pubDate>2007-09-24 11:34:11</pubDate>
<description><![CDATA[Automotive manufacturers have become some of the most demanding customers in the world. The TRANS4M Customer Management Solution helps you manage your relationship and your communications with automotive customers to help you meet your customers&#39; requirements for communications and process integration and ultimately improve your supplier rating and keep your customers happy and their production lines moving.]]></description>
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<title><![CDATA[Supporting the Lean Value Stream with Technology Solutions]]></title>
<link>http://research.cramsession.com/whitepaper962/</link>
<pubDate>2007-09-24 11:37:04</pubDate>
<description><![CDATA[In today&#39;s global manufacturing environment where customers are requiring manufacturers to do more and more with less and less, Lean manufacturing is emerging as a mantra; something that has implications for the entire product value stream and moves well beyond the Just-In-Time (JIT) method of parts stocking.]]></description>
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<title><![CDATA[Presenting a Real-Time Enterprise for Your Company]]></title>
<link>http://research.cramsession.com/whitepaper979/</link>
<pubDate>2007-04-13 12:02:03</pubDate>
<description><![CDATA[This exclusive Yankee Group White Paper reveals and examines how mid-size businesses can now build a real-time enterprises and leverage real-time information. Learn how to reduce scattered information and silo databases that prevent your enterprise from achieving operational excellence.]]></description>
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<title><![CDATA[Driver Based Planning and Budgeting]]></title>
<link>http://research.cramsession.com/whitepaper990/</link>
<pubDate>2007-08-21 08:40:53</pubDate>
<description><![CDATA[This whitepaper will help organizations understand how driver based planning and control activities can be transformed into the proactive management function that add greater value through faster decision making.]]></description>
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<title><![CDATA[The Future Sales Force - A Consultative Approach]]></title>
<link>http://research.cramsession.com/whitepaper1041/</link>
<pubDate>2008-02-14 08:23:11</pubDate>
<description><![CDATA[If your company uses a contact management or customer relationship management (CRM system), you need to ask one additional key question. Does your CRM or contact management system tie your consultative sales, ROI analysis and proposal production process together?]]></description>
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<title><![CDATA[Evaluating Financial Management Software - Is It Time for a Change?]]></title>
<link>http://research.cramsession.com/whitepaper1043/</link>
<pubDate>2008-03-21 15:03:10</pubDate>
<description><![CDATA[This white paper walks through the key areas of a financial management solution so when you are evaluating current and future financial management software, you are prepared to avoid challenges and maximize your investment.]]></description>
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<title><![CDATA[Delivering Availability to the Adaptive Enterprise: Measuring the ROI of Mission Critical Services]]></title>
<link>http://research.cramsession.com/whitepaper1050/</link>
<pubDate>2008-02-19 10:50:30</pubDate>
<description><![CDATA[This paper discusses availability services as an enabler of change and IT operational efficiency. It explores methodologies to measure the ROI of the mission critical services that help increase service levels and maintain availability.]]></description>
</item>
<item>
<title><![CDATA[Visual Impact: The Emerging Face of Business Collaboration]]></title>
<link>http://research.cramsession.com/whitepaper1081/</link>
<pubDate>2007-04-30 12:25:43</pubDate>
<description><![CDATA[After the relative anonymity and privacy of more discrete forms of communication &ndash; letters, email, the telephone &ndash; is the experience useful and comfortable for the individual and does video now add sufficient value to the organization to justify the cost?]]></description>
</item>
<item>
<title><![CDATA[Managing Operation Change Through ITIL and CMDB]]></title>
<link>http://research.cramsession.com/whitepaper1089/</link>
<pubDate>2008-02-18 08:40:58</pubDate>
<description><![CDATA[This paper suggests what IT organizations should consider when creating a short list for ITIL and CMDB products, the Opsware ITIL and CMDB solution, and implementing change, compliance or configuration management processes.]]></description>
</item>
<item>
<title><![CDATA[8 Strategies for Improving Supply Chain Management]]></title>
<link>http://research.cramsession.com/whitepaper1111/</link>
<pubDate>2007-09-24 11:32:30</pubDate>
<description><![CDATA[External forces can knock your business off balance with no warning. To meet these external challenges, you need the capability to extend supply chain visibility, respond to changes in real time, and improve performance measurement across the entire chain.]]></description>
</item>
<item>
<title><![CDATA[Extending System Longevity with Diskeeper]]></title>
<link>http://research.cramsession.com/whitepaper1123/</link>
<pubDate>2008-02-21 10:39:37</pubDate>
<description><![CDATA[Tight IT budgets demand that desktop and laptop PCs remain in service well beyond their prime. But as these systems age, performance degrades. The culprit most often is file fragmentation. Download this paper to find out how Diskeeper can help your systems perform longer.]]></description>
</item>
<item>
<title><![CDATA[Stand Guard Against Accidental File Erasure]]></title>
<link>http://research.cramsession.com/whitepaper1127/</link>
<pubDate>2008-02-21 10:40:16</pubDate>
<description><![CDATA[Sooner or later, disasters happen to every computer user. They delete important files, on purpose or accidentally. Or they update a document and save it, overwriting the original version. Download this paper to learn how to protect against accidental file erasure. ]]></description>
</item>
<item>
<title><![CDATA[Integrated Network Faxing Key to Improved Productivity and Information Security]]></title>
<link>http://research.cramsession.com/whitepaper1143/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[This white paper details how integrated network faxing remains a relevant technology that can give you a business edge in an ever competitive marketplace, providing higher productivity and helping you save thousands of dollars in labor costs alone.]]></description>
</item>
<item>
<title><![CDATA[SIP Trunking Benefits and Best Practices]]></title>
<link>http://research.cramsession.com/whitepaper1158/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[A complete guide to SIP trunks, this whitepaper provides a comprehensive overview on the basics of SIP trunking, including a discussion of infrastructure needs and deployment issues and solutions. In-depth sections dedicated to interoperability, security as well as quality and reliability issues are also included. ]]></description>
</item>
<item>
<title><![CDATA[Industrial Equipment Manufacturing: Innovation and the Competitive Edge]]></title>
<link>http://research.cramsession.com/whitepaper1185/</link>
<pubDate>2007-07-11 09:44:35</pubDate>
<description><![CDATA[In this white paper we do not make specific recommendations for manufacturers to follow; rather, we present suggestions for competing effectively in a fast-paced industry. From adopting lean manufacturing practices to strengthening bidding and quoting processes, opportunities exist for companies to grow and thrive despite relentless cost pressures.]]></description>
</item>
<item>
<title><![CDATA[Build a Competitive Edge for Manufacturing Plant Operations]]></title>
<link>http://research.cramsession.com/whitepaper1187/</link>
<pubDate>2007-07-11 09:59:57</pubDate>
<description><![CDATA[This white paper outlines ways that technology can help manufacturers meet these challenges, increase operational efficiency, and step ahead of competitors with more proactive planning, greater shared visibility, and more agile and more profitable responses to change. ]]></description>
</item>
<item>
<title><![CDATA[Asserting Control, Seizing Opportunity in High Tech: 5 Critical Success Factors]]></title>
<link>http://research.cramsession.com/whitepaper1188/</link>
<pubDate>2007-07-11 10:06:01</pubDate>
<description><![CDATA[Until recently, many high-tech manufacturers &ndash; especially small and medium-sized businesses &ndash; have been able to survive by applying 80% of their operational focus to 20% or less of their critical customers and suppliers. That was then. The new mandate from channel masters is for more intense, collaborative relationships with fewer suppliers.]]></description>
</item>
<item>
<title><![CDATA[Synchronizing Real-Time Product Movement to Improve Distribution Operation Productivity]]></title>
<link>http://research.cramsession.com/whitepaper1189/</link>
<pubDate>2007-07-11 10:12:28</pubDate>
<description><![CDATA[This white paper addresses business and technical decision-makers for ambitious companies in which product distribution and transportation play key roles in daily operations and profitability. It describes how the comprehensive, integrated management solution represented by Supply Chain Execution for Microsoft Dynamics AX can help build an integrated logistics solution.]]></description>
</item>
<item>
<title><![CDATA[How to Get to the Numbers that Matter in Retail]]></title>
<link>http://research.cramsession.com/whitepaper1191/</link>
<pubDate>2008-02-05 12:31:47</pubDate>
<description><![CDATA[The objective of this white paper is to review various aspects of retail financial management and to draw important lessons for small and mid-size retailers. The paper addresses a wide range of topics that impact a retailer&rsquo;s financial success. Many of these are common to retailers of all sizes, but some are specific to mid to small tier businesses and many cautionary notes are given.]]></description>
</item>
<item>
<title><![CDATA[Manage Your Operations for Greater Profitability with Retail Chain Manager for Microsoft Dynamics AX]]></title>
<link>http://research.cramsession.com/whitepaper1192/</link>
<pubDate>2007-07-11 10:29:33</pubDate>
<description><![CDATA[By providing integrated, adaptable functionality within one scalable platform, Microsoft Dynamics AX helps midsize retailers improve their agility with an all-in-one solution based on an open technology platform. And it provides the ability for retailers to connect and interact with customers, partners, and employees around the world.]]></description>
</item>
<item>
<title><![CDATA[IT Management for Small Businesses]]></title>
<link>http://research.cramsession.com/whitepaper1194/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Operating and maintaining a complex IT infrastructure requires the necessary skills and investment but getting the right staff at an affordable price can be a problem. Finding ways around this can give SMBs a competitive edge leaving them free to focus on new business opportunities.]]></description>
</item>
<item>
<title><![CDATA[People and SOA: Improving Productivity through People Collaboration]]></title>
<link>http://research.cramsession.com/whitepaper1195/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[SOA enables composite applications or collections of services that have been assembled to support a company&rsquo;s business processes.&nbsp; Portal and collaboration software delivers the essential people-focused capabilities of the SOA strategy to provide significant value to the organisation.]]></description>
</item>
<item>
<title><![CDATA[Configuration Audit and Control: 10 Critical Factors for CCM Success]]></title>
<link>http://research.cramsession.com/whitepaper1200/</link>
<pubDate>2008-07-10 14:22:32</pubDate>
<description><![CDATA[In this whitepaper, you will learn how configuration audit and control can be used effectively to ensure system management productivity, and help reduce costs and sustain configuration viability within the bounds of operational, security and regulatory standards.]]></description>
</item>
<item>
<title><![CDATA[ERP End-User Business Productivity: A Field Study of SAP & Microsoft]]></title>
<link>http://research.cramsession.com/whitepaper1222/</link>
<pubDate>2007-07-23 12:49:37</pubDate>
<description><![CDATA[In this white paper, we measure how end users of Enterprise Resource Planning (ERP) applications describe the impact of Microsoft and SAP applications on their business productivity. This research found that Microsoft Dynamics end users on average rated their experience with Microsoft applications more favorably than SAP users rated their experience with SAP.]]></description>
</item>
<item>
<title><![CDATA[Microsoft Dynamics Role Tailored Business Productivity]]></title>
<link>http://research.cramsession.com/whitepaper1223/</link>
<pubDate>2007-12-04 11:39:18</pubDate>
<description><![CDATA[Businesses don&rsquo;t garner insights or make decisions. Businesses don&rsquo;t close deals, invent new products, or find new efficiencies. People do. Companies excel when they empower their people to drive the business forward. But to see results, you also have to give your people the right tools, information, and opportunities&mdash;because success ultimately comes down to your people. ]]></description>
</item>
<item>
<title><![CDATA[Why Do Leading Organizations Implement Integrated Workplace Management Systems?]]></title>
<link>http://research.cramsession.com/whitepaper1240/</link>
<pubDate>2007-07-27 08:41:51</pubDate>
<description><![CDATA[In this white paper, we discuss industry standards, the range of disciplines IWMS spans, external systems (e.g., CAD, ERP, human resources) that interact with a solid IWMS, and the costs avoided when innovators enforce data templates and processes throughout the enterprise.]]></description>
</item>
<item>
<title><![CDATA[Migrate To Vista Without Sacrificing Productivity]]></title>
<link>http://research.cramsession.com/whitepaper1245/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Leverage best practices to manage &amp; control the time, cost &amp; risk of migrating your enterprise PCs to Windows Vista operating systems. Learn how HP covers every phase of the migration process &amp; can cut deployment time by 50%, costs by 68% &amp; improve software management efficiency by 78%.]]></description>
</item>
<item>
<title><![CDATA[The Emerging IT Shift Toward Business Service Configuration Management]]></title>
<link>http://research.cramsession.com/whitepaper1246/</link>
<pubDate>2007-08-29 11:37:26</pubDate>
<description><![CDATA[IT organizations continue to struggle with manual tasks and processes, subjective change decision making, and a lack of insight into inventories and service dependencies. Learn three product capabilities IT organizations should have, as well as the critical pieces of business service configuration management.]]></description>
</item>
<item>
<title><![CDATA[Forget Speeds and Feeds: ERP Outsourcing for the Mid-Market]]></title>
<link>http://research.cramsession.com/whitepaper1249/</link>
<pubDate>2007-08-24 09:35:29</pubDate>
<description><![CDATA[ERP Outsourcing for the Mid-Market discusses the nuances of outsourcing and critical success factors for mid-market companies.&nbsp; Specifically, how companies can effectively select a compatible outsourcing partner who understands both parts of the equation - business and technology - and how to create a governance environment that fosters a successful outsourcing relationship.]]></description>
</item>
<item>
<title><![CDATA[Unmasking the Complexities of Data Sync: Understanding Retailers' Options for Reaping Benefits]]></title>
<link>http://research.cramsession.com/whitepaper1270/</link>
<pubDate>2007-10-30 09:10:17</pubDate>
<description><![CDATA[Major retailers and mass merchandisers are turning up the pressure on their trading partners and even other retailers to implement Global Data Synchronization (GDS) within their organizations. These advocates see GDS and participation in the Global Data Synchronization Network (GDSN) as the best path to improving the timeliness and accuracy of their supply chains, particularly once these efforts are broadly supported across the retail supply chain landscape.]]></description>
</item>
<item>
<title><![CDATA[Supply Chain Event Management: Proactive Supply Chain Visibility]]></title>
<link>http://research.cramsession.com/whitepaper1271/</link>
<pubDate>2007-10-30 09:09:44</pubDate>
<description><![CDATA[When companies adopted Just-In-Time (JIT) tactics, they did so primarily to reduce inventory costs. For the most part, this strategy worked. Reducing stocks of raw materials, parts, assemblies and finished goods reduces carrying costs, allowing companies to invest the freed-up funds in more productive assets and projects.]]></description>
</item>
<item>
<title><![CDATA[The Future of B2B Leaders: The Transition from Operations to Business Value Drivers]]></title>
<link>http://research.cramsession.com/whitepaper1272/</link>
<pubDate>2007-10-30 09:10:02</pubDate>
<description><![CDATA[This white paper provides an overview of the growing opportunities for EDI managers and coordinators. It highlights how their role can change from being responsible for implementation of technologies for operational activities to being infrastructure leaders. It shows how they can deliver increased efficiencies and velocity for value chain automation, which increases visibility, control and agility for a business.]]></description>
</item>
<item>
<title><![CDATA[Achieving the Perfect Order: Improving Supply Chain Communication]]></title>
<link>http://research.cramsession.com/whitepaper1274/</link>
<pubDate>2007-10-30 09:08:44</pubDate>
<description><![CDATA[No enterprise is an island. Goods and services flow in from suppliers. When you include suppliers of wares for raw material extractors, along with recyclers that turn consumer and commercial waste into new raw materials and finished goods, it is a supply chain with no beginning and no end.]]></description>
</item>
<item>
<title><![CDATA[Enterprise Mobility: How to Unshackle Your Mission-Critical Applications]]></title>
<link>http://research.cramsession.com/whitepaper1280/</link>
<pubDate>2008-05-13 09:58:37</pubDate>
<description><![CDATA[In this paper, two case studies illustrate different approaches to unlocking the value of existing investments through mobilization. Each case study provides an overview of an application we mobilized, identifies the characteristics that made the application a good candidate and explains the value realized by enabling access to these applications from mobile devices.]]></description>
</item>
<item>
<title><![CDATA[Adaptive Discovery: Accelerating the Deployment and Adaptation of Automated Business Processes]]></title>
<link>http://research.cramsession.com/whitepaper1303/</link>
<pubDate>2007-08-17 08:45:23</pubDate>
<description><![CDATA[By making process discovery easier and on-demand, Adaptive Discovery overcomes a major hurdle to success with BPM and shortens the time it takes organizations to capture the competitive advantages of BPM.]]></description>
</item>
<item>
<title><![CDATA[Adaptive SOA: Enable Composite Applications with Real-Time Agility]]></title>
<link>http://research.cramsession.com/whitepaper1304/</link>
<pubDate>2007-08-17 08:58:59</pubDate>
<description><![CDATA[By enabling Adaptive SOA, Ultimus Adaptive Discovery takes SOA to the highest level of rapid deployment and agility. It accomplishes this by enabling business processes to be developed rapidly, and to embrace change in real-time. More importantly, it empowers business professionals and analysts who own processes to discover and change processes with IT playing the supporting role to manage the infrastructure.]]></description>
</item>
<item>
<title><![CDATA[BPM: The 'Must Have' Enterprise Solution for the New Century]]></title>
<link>http://research.cramsession.com/whitepaper1305/</link>
<pubDate>2007-08-17 09:02:03</pubDate>
<description><![CDATA[By helping companies model, automate, manage, and optimize their business processes, BPM provides the framework for sustainable competitive advantage.]]></description>
</item>
<item>
<title><![CDATA[An Introduction to BPM]]></title>
<link>http://research.cramsession.com/whitepaper1308/</link>
<pubDate>2007-08-17 09:01:08</pubDate>
<description><![CDATA[In the coming years, we believe that BPM will become the most important technology-driven business initiative for most companies. It leads you toward a focus on using technology to support your business processes, rather than adapting your business processes to support your technologies. It provides strong, sustainable ROI and competitive advantage.]]></description>
</item>
<item>
<title><![CDATA[Getting Business Requirements Right]]></title>
<link>http://research.cramsession.com/whitepaper1315/</link>
<pubDate>2007-09-17 13:37:56</pubDate>
<description><![CDATA[The later in the system development life-cycle that major errors are discovered the more expensive it is to fix them. But the earliest stages of the systems development lifecycle (SDLC) are most often the least consistently executed. This paper describes a methodology that brings the early stages of the SDLC up to a high level of maturity: consistent, proven, and optimized for success.&nbsp; ]]></description>
</item>
<item>
<title><![CDATA[Outsourcing Best Practices: A Primer on Outsourcing Governance]]></title>
<link>http://research.cramsession.com/whitepaper1333/</link>
<pubDate>2007-08-24 09:34:45</pubDate>
<description><![CDATA[Outsourcing Best Practices describes how to create a governance environment that fosters a successful outsourcing relationship.]]></description>
</item>
<item>
<title><![CDATA[Spyder Active Sports Acheives High Performance with OneNeck]]></title>
<link>http://research.cramsession.com/whitepaper1337/</link>
<pubDate>2008-02-12 14:03:32</pubDate>
<description><![CDATA[When Spyder Active Sports offered to pay its IT outsourcing provider more money in return for more services, and the provider not only refused the offer but its service levels continued to go downhill, it was time to look for a new provider. It came down to three potential vendors, however, a number of factors lead Spyder to select OneNeck IT Services.]]></description>
</item>
<item>
<title><![CDATA[How ERP Outsourcing Helps Skanska's IT Group Maintain Its Focus]]></title>
<link>http://research.cramsession.com/whitepaper1338/</link>
<pubDate>2008-02-12 14:01:15</pubDate>
<description><![CDATA[In November 2002, Skanska embarked on the construction industry&rsquo;s largest consolidation effort. Having acquired numerous companies in the previous 12 years &mdash; ranging in size from $100 million to $1 billion and comprising the $3.9 billion Skanska of today &mdash; CIO Chris Stockley was charged with migrating all the companies onto the J.D. Edwards application platform already in use by a few of the organizations.]]></description>
</item>
<item>
<title><![CDATA[A Juicy IT Story: How IT Outsourcing Helped Sunny Delight Beverages]]></title>
<link>http://research.cramsession.com/whitepaper1339/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[When he joined SDBC in May of 2004, SunnyD&#39;s Chief Information Officer and Global Controller was faced with a classic build-or-buy decision, although the circumstances were less than typical. Despite the company just being carved out from Procter &amp; Gamble with an experienced management team and a well-known brand name, it was missing a crucial operational element &mdash; an entire information technology infrastructure.]]></description>
</item>
<item>
<title><![CDATA[Targus Goes Global with OneNeck IT Services]]></title>
<link>http://research.cramsession.com/whitepaper1340/</link>
<pubDate>2008-02-12 14:04:03</pubDate>
<description><![CDATA[This case study explores the IT challenges of Targus, a global supplier of mobile computing cases and accessories, and how OneNeck helped Targus achieve their IT goals. ]]></description>
</item>
<item>
<title><![CDATA[The Little Gym Makes Service a #1 Priority]]></title>
<link>http://research.cramsession.com/whitepaper1341/</link>
<pubDate>2008-02-12 14:04:11</pubDate>
<description><![CDATA[&quot;Service to our gym owners is our number one priority,&quot; said Linda Mason, Vice President of IT for The Little Gym International. &quot;This clearly drove our decision-making process in searching for an outsourcer.&quot; Learn why OneNeck was their number one choice for outsourcing their IT services.]]></description>
</item>
<item>
<title><![CDATA[Aberdeen Lean Scheduling and Execution Benchmark Report]]></title>
<link>http://research.cramsession.com/whitepaper1343/</link>
<pubDate>2007-09-24 11:32:39</pubDate>
<description><![CDATA[In this report, find out the operational performance benefits that Best-in-Class manufacturers attribute to the use of Lean Scheduling and Execution principles. Read about Lean Scheduling key metrics and get ready to implement them. Discover best practices in Lean implementations and how these help reduce overall manufacturing costs.]]></description>
</item>
<item>
<title><![CDATA[Monitor, Access and Control CPE Telecom Equipment]]></title>
<link>http://research.cramsession.com/whitepaper1357/</link>
<pubDate>2007-09-04 10:47:04</pubDate>
<description><![CDATA[Today&rsquo;s service providers face more pressure than ever to keep remote equipment up and running as customers continue to demand higher levels of reliable service while keeping costs competitive. Thus, there is a growing need for remote site management solutions that can help service providers monitor, access and control telecom equipment located at customer sites.]]></description>
</item>
<item>
<title><![CDATA[County Leverages Telecom Accounting Into Far-Reaching Network Management]]></title>
<link>http://research.cramsession.com/whitepaper1362/</link>
<pubDate>2007-09-04 10:44:47</pubDate>
<description><![CDATA[The use of pollable remote access units enable integration of phone systems with telecommunications management, plus system-wide access, monitoring and alarm notification that includes unmanned remote sites. Few telephone networks connect a user base that is involved in such a multitude of vital services as local government.]]></description>
</item>
<item>
<title><![CDATA[Burlington Telecom Looks to Asentria for Custom Integrated Monitoring Capabilities]]></title>
<link>http://research.cramsession.com/whitepaper1363/</link>
<pubDate>2007-09-04 10:42:23</pubDate>
<description><![CDATA[As a provider of cable television, telephone, and high-speed Internet for the City of Burlington, Vermont, Burlington Telecom (BT) offers communication services to more than 16,000 homes. By the end of 2008, BT&rsquo;s communications infrastructure will allow every home and business in the city to have access to its fiber optic network. ]]></description>
</item>
<item>
<title><![CDATA[Transcom Corporation Case Study]]></title>
<link>http://research.cramsession.com/whitepaper1364/</link>
<pubDate>2008-02-12 14:07:55</pubDate>
<description><![CDATA[As an equipment provider for worldwide, national and regional radio and television facilities, Transcom Corporation, headquartered in Huntingdon Valley, Pa., has been meeting the broadcasting capability needs of stations worldwide since 1978. Transcom specializes in distributing new TV transmitters, antenna, cable, Studio Transmitter Link (STL) and audio equipment that enable television and radio stations to transmit sound and video from the studio to the antenna.]]></description>
</item>
<item>
<title><![CDATA[Common Holes in an SNMP Network Management System]]></title>
<link>http://research.cramsession.com/whitepaper1366/</link>
<pubDate>2007-09-04 10:43:48</pubDate>
<description><![CDATA[Budgets are tight in today&#39;s business environment. You may be asked to do more with less. Take a look through your equipment room. You may have several devices that work just fine, but they are not visible via your network management system (NMS).]]></description>
</item>
<item>
<title><![CDATA[Asentria within the Service Provider Ecosystem]]></title>
<link>http://research.cramsession.com/whitepaper1367/</link>
<pubDate>2007-09-04 10:41:17</pubDate>
<description><![CDATA[Organizations today depend upon their networks to increase productivity and reduce network infrastructure and maintenance costs. Accordingly, these networks must be secure and perform reliably in order to accommodate geographically dispersed users. Unplanned remote site downtime due to equipment failure or adverse environmental conditions can severely impair network service.]]></description>
</item>
<item>
<title><![CDATA[Maximize the Savings of Call Center Multi-Sourcing (While Protecting Service Levels)]]></title>
<link>http://research.cramsession.com/whitepaper1379/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Not all companies that have adopted multi-sourcing have realized the expected levels of savings.&nbsp; A single over-arching problem is often the cause when multi-sourcing delivers disappointing results in service and/or savings.]]></description>
</item>
<item>
<title><![CDATA[6th Sense Analytics Interviews Rusty Weston of Global Services Magazine]]></title>
<link>http://research.cramsession.com/whitepaper1396/</link>
<pubDate>2008-06-20 14:39:28</pubDate>
<description><![CDATA[Jake Sorofman, Vice President of Marketing for 6th Sense Analytics interviews Rusty Weston, editor in chief of CMP Media&rsquo;s Global Services magazine, a premier publication focusing on the trends of off-shoring and outsourcing. The discussion focuses on the trend of globally distributed software development. ]]></description>
</item>
<item>
<title><![CDATA[Managing Success in Outsourced or Offshored Software Development]]></title>
<link>http://research.cramsession.com/whitepaper1397/</link>
<pubDate>2008-06-20 14:40:18</pubDate>
<description><![CDATA[This whitepaper outlines a way for organizations to build a modern framework for managing distributed teams that overcomes the structural challenges of working across far-flung locations, and ensures projects come in as expected&mdash;on time, on budget and on target with business goals. This framework reuses your existing development infrastructure to restore visibility and empowered decision making within your globally distributed software development projects.]]></description>
</item>
<item>
<title><![CDATA[Making Software Development Metrics Work]]></title>
<link>http://research.cramsession.com/whitepaper1400/</link>
<pubDate>2008-06-20 14:40:09</pubDate>
<description><![CDATA[Do you have a software development metrics program? Does it work? SD Times, 6th Sense Analytics and Rally Software Development Corp. participate in this recorded Roundtable Discussion focused on developing a metrics program that gives you the information you need to make informed decisions regarding your software development efforts.]]></description>
</item>
<item>
<title><![CDATA[Building Software in a Flat World]]></title>
<link>http://research.cramsession.com/whitepaper1401/</link>
<pubDate>2008-06-20 14:39:49</pubDate>
<description><![CDATA[Offshore development has been embraced by the vast majority of commercial software vendors and enterprise application development groups. Why? Because a world flattened by globalization makes it possible to improve competitiveness by taking advantage of the easy exchange of low-cost, high-quality technical skills.]]></description>
</item>
<item>
<title><![CDATA[Demand Planning: Optimizing Operations Across the Supply Chain]]></title>
<link>http://research.cramsession.com/whitepaper1420/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Demand planning software packages can help manufacturers to: establish baseline sales forecasts, incorporating multiple inputs; perform sophisticated analysis that improves their use of human and capital resources; optimize pricing capabilities; and better understand their markets and customers.]]></description>
</item>
<item>
<title><![CDATA[Calculating ROI for Business Intelligence Solutions in Small and Mid-Sized Businesses]]></title>
<link>http://research.cramsession.com/whitepaper1498/</link>
<pubDate>2008-04-28 09:09:05</pubDate>
<description><![CDATA[Successful business intelligence implementations can unlock key information within a company&rsquo;s data vaults and enable organizations to operate more effectively and profitably. Unfortunately, it can be extremely difficult for organizations to develop the initial justification for a BI solution, and more importantly, measure the benefits a BI project has delivered once it is in place.]]></description>
</item>
<item>
<title><![CDATA[4 Ways HP Productivity Tools Can Help Increase IT Availability]]></title>
<link>http://research.cramsession.com/whitepaper1509/</link>
<pubDate>2007-12-10 14:59:31</pubDate>
<description><![CDATA[So many IT projects, so little staff. That&#39;s the problem for an increasing number of IT teams as they work to meet the growing demand for their services &ndash; all too often without a corresponding increase in budget for staffing. This paper explores how HP resources such as device self-maintenance, Web-based printer management and consolidated print drivers can help take the pressure off.]]></description>
</item>
<item>
<title><![CDATA[The Top 4 Reasons to Automate Labor-Intensive Paper-Based Processes to Increase Productivity]]></title>
<link>http://research.cramsession.com/whitepaper1511/</link>
<pubDate>2007-12-10 15:06:46</pubDate>
<description><![CDATA[Boost productivity. Increase competitive advantage. Reduce compliance risk. And help the environment in the process. How many more reasons do you need to automate paper-based processes? Read this white paper to learn how you can automate document-based business processes to improve knowledge-worker productivity and much more.]]></description>
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<title><![CDATA[How HP Can Help IT, Facilities and Procurement Work To Maximize Productivity and Minimize Costs]]></title>
<link>http://research.cramsession.com/whitepaper1512/</link>
<pubDate>2007-12-10 15:04:18</pubDate>
<description><![CDATA[It takes three to develop a solid strategy for running an efficient printing environment: IT, facilities and procurement. This HP white paper explains how a cooperative strategy involving all three of these departments can help increase staff productivity in the IT department, lower total operational costs for the enterprise, and improve operational effectiveness and business process efficiency.]]></description>
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<item>
<title><![CDATA[The Top 4 Reasons to Secure Business Process Printing]]></title>
<link>http://research.cramsession.com/whitepaper1516/</link>
<pubDate>2007-12-10 15:07:03</pubDate>
<description><![CDATA[Security breaches can cost your business a lot more than money. They can exact a steep toll on productivity, and they can compromise your ability to comply with internal security policies and external regulations. As HP explains in a new white paper, cost control, operational efficiency and reduced compliance risk are the top three reasons to secure business process printing. ]]></description>
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<item>
<title><![CDATA[Financial Technology Provider Accrues Travel Savings and Increases Productivity with Online Meetings]]></title>
<link>http://research.cramsession.com/whitepaper1540/</link>
<pubDate>2008-01-25 11:36:35</pubDate>
<description><![CDATA[For almost 40 years, COCC has provided enterprise processing solutions to community financial institutions throughout the northeastern United States. The success of its products has encouraged the company to expand rapidly to other areas of the U.S., resulting in more travel costs. The company found part of the solution in Citrix&reg; GoToMeeting&trade; Corporate.]]></description>
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<item>
<title><![CDATA[Eye Care Software Firm Focuses on Easy, Secure Online Meetings for Education and Communication]]></title>
<link>http://research.cramsession.com/whitepaper1541/</link>
<pubDate>2008-01-25 11:36:25</pubDate>
<description><![CDATA[In the eye care industry, First Insight is clearly the leader in practice management and electronic medical records software. The company&#39;s software solutions are comprehensive and sophisticated. Because the software is powerful and includes multiple office solutions, the company needed an easy way to educate distant customers about key features, demonstrate its products to far-away prospects and collaborate with software engineers located around the world.]]></description>
</item>
<item>
<title><![CDATA[Human Resource Technology Provider Upgrades Online Meeting Performance and Capacity for Instant ROI]]></title>
<link>http://research.cramsession.com/whitepaper1543/</link>
<pubDate>2008-02-05 12:32:24</pubDate>
<description><![CDATA[CheckPoint HR is in the middle of tremendous growth. In just two years, the human resource technology company has expanded from servicing about 400 worksite employees (WSE&#39;s) to over 20,000. David Flook, a partner at CheckPoint HR, chalks up this impressive growth to his company&#39;s unique approach to providing Web-based services for mid-market companies.]]></description>
</item>
<item>
<title><![CDATA[Learn how Web Conferencing Can Help You Meet Your Marketing Goals]]></title>
<link>http://research.cramsession.com/whitepaper1545/</link>
<pubDate>2008-01-28 12:47:25</pubDate>
<description><![CDATA[To reach their business goals, marketing professionals must leverage new technologies. Web conferencing and collaboration tools can facilitate marketing initiatives, letting marketers meet with prospects and clients anywhere, anytime, in an Internet-based, real-time environment. The technology offers rich functionality, including file and application sharing, annotation, online chat, polls and surveys and Web co-browsing and recording, among other features. ]]></description>
</item>
<item>
<title><![CDATA[How To Use Citrix GoToMeeting Corporate To Successfully Meet Your Sales Goals]]></title>
<link>http://research.cramsession.com/whitepaper1546/</link>
<pubDate>2008-07-15 12:12:40</pubDate>
<description><![CDATA[To reach their business goals, sales professionals must leverage new technologies. Web conferencing and collaboration tools can facilitate sales initiatives, letting salespeople meet with prospects and clients anywhere, anytime, in an Internet-based, real-time environment. Best of all,Web conferencing is a perfect way to cost-effectively deliver presentations, product demonstrations, meetings, seminars and training in today&#39;s increasingly virtual workplace.]]></description>
</item>
<item>
<title><![CDATA[Xpitax Credits Outsourcing Success to Citrix GoToMeeting Corporate]]></title>
<link>http://research.cramsession.com/whitepaper1549/</link>
<pubDate>2008-01-07 12:44:13</pubDate>
<description><![CDATA[Xpitax offers overburdened CPAs the ability to outsource tax preparation and other accounting functions to highly trained professionals overseas, achieving cost savings and improved efficiency. However, the actual process of outsourcing can be fraught with concerns on the part of clients. ]]></description>
</item>
<item>
<title><![CDATA[Moving Toward More Effective Print Management]]></title>
<link>http://research.cramsession.com/whitepaper1561/</link>
<pubDate>2007-12-10 15:05:35</pubDate>
<description><![CDATA[HP&rsquo;s been telling you for years that optimizing the printing and imaging environment can save a company money. A new InfoTrends white paper says that&#39;s &quot;just the tip of the iceberg.&quot; We couldn&#39;t agree more. Successful optimization isn&#39;t just about optimizing the printer fleet.]]></description>
</item>
<item>
<title><![CDATA[Job Monitoring: System Informer or Sixth Sense?]]></title>
<link>http://research.cramsession.com/whitepaper1568/</link>
<pubDate>2007-11-07 11:28:22</pubDate>
<description><![CDATA[Imagine you had a friend that turned up right before something bad was going to happen and told you how to avoid it. Like if you don&#39;t attend to that looping job silently going about its business, the system in India will fall over and the downtime will cost the company hundreds of thousands of dollars in idle work hours. Yes, a friendly forewarning wouldn&#39;t be bad. We would suggest employing a job monitor &ndash; it&#39;s your friend on the inside.]]></description>
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<item>
<title><![CDATA[Web-Enabled Applications and the Internet: Satisfying the Growing Expectations of Business Users]]></title>
<link>http://research.cramsession.com/whitepaper1572/</link>
<pubDate>2007-11-13 10:18:26</pubDate>
<description><![CDATA[Businesses across Europe are becoming increasingly reliant on web-enabled applications that are accessed over the public internet. One of the key drivers for this is to open up communications with external organizations that are fundamental to core business processes.]]></description>
</item>
<item>
<title><![CDATA[Employee Monitoring: An Essential Component of your Risk Management Strategy]]></title>
<link>http://research.cramsession.com/whitepaper1578/</link>
<pubDate>2007-11-14 12:01:16</pubDate>
<description><![CDATA[With so much of today&#39;s commerce being conducted electronically, providing staff with internet access has become a business necessity. The improper use of e-mail and instant messengers can lead to extremely expensive lawsuits, and the proliferation of mobile devices has made it considerably easier for errant employees to steal sensitive information. This white paper will detail the risks to which organizations that do not monitor their employees are exposed and explain the right way for organizations to go about monitoring.]]></description>
</item>
<item>
<title><![CDATA[Business Intelligence: The Strategic Imperative for CIOs]]></title>
<link>http://research.cramsession.com/whitepaper1586/</link>
<pubDate>2007-12-27 13:51:01</pubDate>
<description><![CDATA[The CIO&#39;s role becomes more strategic as organizations use information to create a competitive advantage. This paper &ndash; using evidence from benchmarks created with IBM to test WebFOCUS&#39; performance on System z running z/OS and Linux &ndash; helps CIOs to balance demands for information accessibility and processing power.]]></description>
</item>
<item>
<title><![CDATA[Persistent Group Chat: An Approach for More Profitable Team Communications]]></title>
<link>http://research.cramsession.com/whitepaper1616/</link>
<pubDate>2008-02-01 14:11:18</pubDate>
<description><![CDATA[Unlike email, instant messages (IMs) do not allow group communication; nor do they persist -- you can&#39;t hold on to them for as long as you wish. Persistent group chat, however, allows businesses to organize persistent dialogue around business-critical topics, and keep them for easy retrieval later.]]></description>
</item>
<item>
<title><![CDATA[Using On-Demand Collaboration Technology To Accelerate Your Business]]></title>
<link>http://research.cramsession.com/whitepaper1678/</link>
<pubDate>2008-01-23 10:17:46</pubDate>
<description><![CDATA[In the new global economy, a company&rsquo;s competitive edge is intrinsically tied to the ability to quickly collaborate with co-workers, partners and customers. This is certainly evidenced in a recent survey in which the majority of respondents confirm that on-demand collaborative tools can accelerate business processes and help knowledge workers work better, faster and cheaper.]]></description>
</item>
<item>
<title><![CDATA[Real Results Report: Companies Maximize eLearning Experiences with WebEx Training Center]]></title>
<link>http://research.cramsession.com/whitepaper1684/</link>
<pubDate>2008-01-23 13:26:28</pubDate>
<description><![CDATA[Businesses around the world are learning new ways to optimize their training efficiency using on-demand web services. These companies use WebEx Training Center to reach and train a constantly growing number of employees and customers around the globe. Using WebEx, businesses can now educate anywhere, any time, without boundaries.]]></description>
</item>
<item>
<title><![CDATA[Real Results Report: The True Opportunity of Online Learning]]></title>
<link>http://research.cramsession.com/whitepaper1686/</link>
<pubDate>2008-01-23 13:34:44</pubDate>
<description><![CDATA[Those businesses that have actively fostered deployment of e-learning into all points of the enterprise are now in the enviable position of experiencing geometrically increasing levels of operational and strategic efficiency. And those corporate learning officers and training managers that went through the arduous process of developing a business case in support of e-learning are now key strategic players in their organizations.]]></description>
</item>
<item>
<title><![CDATA[Real Results Report: WebEx Increases Productivity for the Enterprise]]></title>
<link>http://research.cramsession.com/whitepaper1687/</link>
<pubDate>2008-01-23 08:42:51</pubDate>
<description><![CDATA[Enterprises around the world are discovering new ways to optimize business processes using on-demand web services. These businesses use WebEx online collaboration applications to reach, educate, and support a growing number of employees and customers. Companies can now collaborate anywhere, any time, without boundaries.]]></description>
</item>
<item>
<title><![CDATA[ROI Evaluation Report: WebEx Support Center]]></title>
<link>http://research.cramsession.com/whitepaper1688/</link>
<pubDate>2008-01-23 13:17:56</pubDate>
<description><![CDATA[Through remote desktop sharing WebEx Support Center enables companies to manage and resolve remote support issues &mdash; whether they be external customer-driven or internal user-driven. Support personnel can initiate a session with a remote user by sending them an e-mail or providing a URL.Download this Paper to Learn More About a Support Center.]]></description>
</item>
<item>
<title><![CDATA[WebEx Support Center: Remote Support Security Overview]]></title>
<link>http://research.cramsession.com/whitepaper1692/</link>
<pubDate>2008-01-23 10:58:10</pubDate>
<description><![CDATA[The purpose of this document is to provide information on the data security features and functions available with WebEx Support Center Remote Support and inherent to the underlying WebEx communication infrastructure known as the WebEx MediaTone&trade; Network.]]></description>
</item>
<item>
<title><![CDATA[Liberating the Inbox: How To Make Email Safe and Productive Again]]></title>
<link>http://research.cramsession.com/whitepaper1704/</link>
<pubDate>2008-06-30 20:01:00</pubDate>
<description><![CDATA[With spam levels breaking records every day, the quintessential business tool &ndash;&nbsp; email &ndash; has simultaneously become a major liability. With inboxes overrun with more and more unwanted email that threatens business productivity, regulatory compliance, and network security, organizations are having to look at what is being mailed in, out and around their network, at the gateway, at the mail server and at the endpoint. ]]></description>
</item>
<item>
<title><![CDATA[How to Ensure That Your Employees Will Want to Use CRM]]></title>
<link>http://research.cramsession.com/whitepaper1715/</link>
<pubDate>2008-01-24 15:49:13</pubDate>
<description><![CDATA[In this paper, learn how with the right CRM solution, information workers can increase productivity, improve customer service, and boost collaboration, while the business simplifies complex processes, increases sales, and reduces costs.]]></description>
</item>
<item>
<title><![CDATA[Getting the Most from Your Call Center Investment]]></title>
<link>http://research.cramsession.com/whitepaper1738/</link>
<pubDate>2008-02-29 15:42:00</pubDate>
<description><![CDATA[Today, companies can prosper from a wide range of computer telephony integration (CTI) solutions. CTI is the full integration of voice and data systems. The convergence of computer systems with call center operations adds increased scalability and muscle to existing business operations. ]]></description>
</item>
<item>
<title><![CDATA[The CIO Wish List: 7 Steps to Mission Critical IT Services]]></title>
<link>http://research.cramsession.com/whitepaper1758/</link>
<pubDate>2008-01-07 15:02:55</pubDate>
<description><![CDATA[CIOs today are being called upon to interpret business strategy and priorities, then add value through information technology initiatives. At a time when &ldquo;critical to the business&rdquo; translates to &ldquo;mission-critical IT&rdquo;, how do you ensure end-to-end availability and reliability of the IT resources that enable your company&rsquo;s essential business processes.]]></description>
</item>
<item>
<title><![CDATA[Releasing Resources to Support Growth: The Long-Term Benefits of Finance Transformation]]></title>
<link>http://research.cramsession.com/whitepaper1774/</link>
<pubDate>2008-01-29 11:11:13</pubDate>
<description><![CDATA[CFO Research Services and Concur developed the hypotheses for this research jointly.&nbsp; This study discovers how companies have deployed the savings they&rsquo;ve realized so far through their transaction-processing improvement efforts. Our survey of senior finance executives in North America reveals that the finance function has freed time and resources to pursue high-value activities like decision support and financial planning and analysis as a result of transaction-processing automation.]]></description>
</item>
<item>
<title><![CDATA[How an Integrated Software Solution Can Grow Your Business]]></title>
<link>http://research.cramsession.com/whitepaper1781/</link>
<pubDate>2008-04-18 15:13:44</pubDate>
<description><![CDATA[This white paper examines how small and medium sized business can grow their businesses by streamlining their processes, creating employee empowerment, reducing IT costs, increasing productivity and improving their customers experience by implementing an integrated, real-time software solution.&nbsp; ]]></description>
</item>
<item>
<title><![CDATA[Personalized Gift Provider Relies on Everest Software to Manage Inventory and Support Growth]]></title>
<link>http://research.cramsession.com/whitepaper1782/</link>
<pubDate>2008-04-18 15:13:52</pubDate>
<description><![CDATA[After maxing out on Quickbooks, Gunther Gifts needed a software solution that could support their growth and enable complete integration across inventory, accounting, purchasing and sales. Download this paper to read about their results. ]]></description>
</item>
<item>
<title><![CDATA[Inventory Visibility]]></title>
<link>http://research.cramsession.com/whitepaper1801/</link>
<pubDate>2008-01-25 10:41:40</pubDate>
<description><![CDATA[Supply chain-centric organizations face unique challenges in today&rsquo;s rapidly-changing marketplace. A variety of macro-industry factors, combined with the dynamic nature of their business, have made operations increasingly complex. As a result, there is an urgent need for tools that enable complete visibility into and enhanced management of inventory and related events and activities.]]></description>
</item>
<item>
<title><![CDATA[How General Cable Reduces Over 50% of Time and Costs Associated with Purchasing]]></title>
<link>http://research.cramsession.com/whitepaper1805/</link>
<pubDate>2008-02-12 14:01:30</pubDate>
<description><![CDATA[General Cable operates 28 manufacturing locations in 8 countries and is a leader in the development, design, manufacture, marketing and distribution of copper, aluminum and fiber optic wire and cable products. Their products are widely used in communications, energy, industrial and speciality markets. General Cable has nearly 300 suppliers of raw material for their US operations.]]></description>
</item>
<item>
<title><![CDATA[Securing Mobile Connectivity with Two-Factor Authentication]]></title>
<link>http://research.cramsession.com/whitepaper1807/</link>
<pubDate>2008-01-25 13:44:10</pubDate>
<description><![CDATA[Enterprises are increasingly opening up their networks to a greater constituency of remote users, but they often do not take into consideration the protection of user identity as a critical component of their strategy. The mobile workforce can now work productively from a remote location such as a home office, the airport, a hotel, or a customer site.]]></description>
</item>
<item>
<title><![CDATA[A Corporate Guide to Better Decisions through IT]]></title>
<link>http://research.cramsession.com/whitepaper1809/</link>
<pubDate>2008-01-28 09:35:56</pubDate>
<description><![CDATA[Learn how to make better decisions through IT: Efficiency is at the heart of your business goals&mdash;whether it is efficient operations, customer interactions, financial transactions, or human resources support. If your company is operating efficiently, you make faster, smarter decisions, respond quickly to market changes, reduce costs, and consistently meet performance standards.]]></description>
</item>
<item>
<title><![CDATA[Corporate Performance Management]]></title>
<link>http://research.cramsession.com/whitepaper1817/</link>
<pubDate>2008-04-24 11:00:20</pubDate>
<description><![CDATA[Read how SAP solutions for performance management help you improve corporate performance by aligning strategy with the actions required to achieve it. You can consolidate financial and non-financial information to gain insight into the factors that drive business success.]]></description>
</item>
<item>
<title><![CDATA[IDC: Business Agility as an Enabler for Growth]]></title>
<link>http://research.cramsession.com/whitepaper1836/</link>
<pubDate>2008-02-04 22:55:40</pubDate>
<description><![CDATA[It can take time and considerable energy for a growing business to finally put in place processes and procedures that really work. Of course, the solutions for today&rsquo;s problems are not likely to be the right ones for tomorrow, never mind two or three years out. The key is to have an adaptable, flexible organization that anticipates change (or at least can accommodate it) rather than one that is disrupted and confounded by new developments.]]></description>
</item>
<item>
<title><![CDATA[Using Talent Supply Chain Management to Overcome Challenges in the Professional Services Market]]></title>
<link>http://research.cramsession.com/whitepaper1841/</link>
<pubDate>2008-05-02 12:49:36</pubDate>
<description><![CDATA[Discover how implementing an integrated talent supply chain management environment can help professional services providers enhance revenues by improving delivery performance and speeding client response. Learn how you can improve talent productivity at lower costs and improve service.]]></description>
</item>
<item>
<title><![CDATA[Talent Supply Chain Management]]></title>
<link>http://research.cramsession.com/whitepaper1842/</link>
<pubDate>2008-01-29 12:56:19</pubDate>
<description><![CDATA[These survey findings will identify the industry-reshaping challenges that are compelling innovative professional services firms to improve the return on their investments in talent with a holistic, end-to-end, optimized process. From a recent independent survey of over 250 professional services firms this report highlights the outdated, internal processes professional services firms must modernize to make the most of their talent resources and grow their profits.]]></description>
</item>
<item>
<title><![CDATA[AIC Reduces Costs and Boosts Productivity with VMware Infrastructure 3]]></title>
<link>http://research.cramsession.com/whitepaper1871/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[AIC, Canada&rsquo;s largest privately held mutual fund company, aimed to shrink their data center footprint and manage IT infrastructure more effectively. With the VMware Infrastructure 3 suite, AIC has been able to handily address its IT challenges and create a scalable, manageable IT infrastructure. Find out how much they saved, and how VMware impacted their organization&#39;s workload and productivity.]]></description>
</item>
<item>
<title><![CDATA[Aternity Streamlines Software Testing and Deployment with VMware]]></title>
<link>http://research.cramsession.com/whitepaper1872/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Aternity, Inc. is the leader in Frontline Performance Intelligence for Global 1000 enterprises. Two of the biggest challenges Aternity faces as a software developer are: 1) testing its software in different IT environments; and 2) deploying its software at customer sites.&nbsp; Fortunately, VMware software was able to address both these challenges.]]></description>
</item>
<item>
<title><![CDATA[Going Online to Extend Reach, Enhance Relationships, and Build Sales]]></title>
<link>http://research.cramsession.com/whitepaper1882/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Consultants and other professional services firms offer a unique product: themselves. This means they are constantly faced with a dilemma: how does one maximize productivity, and be billable with products and services while simultaneously marketing and selling their services? One way is to turn to web conferencing to extend reach, create new products, enhance relationships, and build sales pipelines. But do the benefits go deeper?]]></description>
</item>
<item>
<title><![CDATA[Citrix GoToMeeting Corporate: Enhancing Training & Productivity Through Effective Web Collaboration]]></title>
<link>http://research.cramsession.com/whitepaper1883/</link>
<pubDate>2008-02-01 09:09:09</pubDate>
<description><![CDATA[Corporate training has never been more important. Organizations today are managing a growing number of remote workers, as well as partners, suppliers and customers. In this increasingly global and competitive marketplace, those same employees and constituents need to be increasingly well educated, both to do their jobs effectively and to make the most of the products and services at their disposal.]]></description>
</item>
<item>
<title><![CDATA[Using Web Conferencing to Boost Productivity and Increase the Profitability of Your Business]]></title>
<link>http://research.cramsession.com/whitepaper1888/</link>
<pubDate>2008-07-15 11:58:14</pubDate>
<description><![CDATA[Web conferencing can enable geographically dispersed employees to improve their productivity by allowing them to collaborate online. It can also be used for internal or external training purposes. It can also be used as a cost-effective sales tool to reach new customers located remotely.]]></description>
</item>
<item>
<title><![CDATA[Economist: A New Mandate for IT]]></title>
<link>http://research.cramsession.com/whitepaper1895/</link>
<pubDate>2008-07-18 10:36:42</pubDate>
<description><![CDATA[Innovation is no stranger to the information technology function. Armed with increasingly sophisticated applications, IT-led teams have consistently found new ways to streamline enterprise business processes, vastly improving operating efficiency and reducing costs. Corporate leaders, however, are raising the bar: they expect IT&rsquo;s core mission to expand from cost-cutting to enabling revenue generation within a short period of time.]]></description>
</item>
<item>
<title><![CDATA[End User Performance: Building and Maintaining ROI]]></title>
<link>http://research.cramsession.com/whitepaper1897/</link>
<pubDate>2008-05-02 12:35:00</pubDate>
<description><![CDATA[Explore how organizations are achieving strong ROI on their IT by emphasizing user performance. These companies ensure that users are prepared even before the software implementation, and understand the importance of a user-training strategy, not just a user-training delivery system.]]></description>
</item>
<item>
<title><![CDATA[Driving Workforce Productivity with Unified Communications: The Path to Fixed/Mobile Convergence]]></title>
<link>http://research.cramsession.com/whitepaper1954/</link>
<pubDate>2008-05-13 09:58:01</pubDate>
<description><![CDATA[Aberdeen&#39;s research shows that Unified Communications (UC) solutions have a measurable impact on the productivity of an organization&#39;s workforce. Read this report to learn how best-in-class organizations are leveraging their UC solutions as part of an integrated business-process mapping program to understand how UC solutions help the workforce most effectively impact those core business processes.]]></description>
</item>
<item>
<title><![CDATA[Allen Boone Humphries Robinson Case Study]]></title>
<link>http://research.cramsession.com/whitepaper1963/</link>
<pubDate>2008-05-13 09:57:00</pubDate>
<description><![CDATA[This case study details how Allen Boone Humphries Robinson improved efficiency and exceeded client expectations with help from Good&trade; Mobile Messaging.]]></description>
</item>
<item>
<title><![CDATA[Crowley Maritime Case Study]]></title>
<link>http://research.cramsession.com/whitepaper1964/</link>
<pubDate>2008-05-13 09:57:28</pubDate>
<description><![CDATA[Learn how Good&trade; Mobile Messaging helps company executives and sales people from transportation services company Crowley Maritime get things done as they travel around the world, growing their transportation services company.]]></description>
</item>
<item>
<title><![CDATA[DMX Music Case Study]]></title>
<link>http://research.cramsession.com/whitepaper1966/</link>
<pubDate>2008-05-13 09:57:53</pubDate>
<description><![CDATA[DMX Music has always been at the leading edge of technology. As remote access to e-mail became a viable business solution, DMX Music&#39;s IT department began to consider the possibilities a wireless messaging system could bring to its business. Read this case study to learn what they found out.]]></description>
</item>
<item>
<title><![CDATA[Gates Corporation Case Study]]></title>
<link>http://research.cramsession.com/whitepaper1968/</link>
<pubDate>2008-05-13 09:59:16</pubDate>
<description><![CDATA[With over 13,000 employees and a large sales force spread around the world, the Gates Corporation is continuously evaluating the effectiveness of its technology services on employee productivity. In preparation for a strategic, company-wide technology initiative, the corporation&#39;s Worldwide IT Group found several issues related to mobile communications.]]></description>
</item>
<item>
<title><![CDATA[George Mason Mortgage LLC Case Study]]></title>
<link>http://research.cramsession.com/whitepaper1969/</link>
<pubDate>2008-05-13 09:59:26</pubDate>
<description><![CDATA[The mortgage banking business is ultra-competitive and rapidly changing. To compete in this environment requires a highly productive workforce with dependable, reliable and flexible communications so that employees can provide the best customer service possible. Read this case study to learn how George Mason Mortgage found a more robust and easy-to-manage mobility solution that helped the company accomplish its goals.]]></description>
</item>
<item>
<title><![CDATA[MedPointe Pharmaceuticals Case Study]]></title>
<link>http://research.cramsession.com/whitepaper1970/</link>
<pubDate>2008-05-13 10:01:15</pubDate>
<description><![CDATA[To stay competitive in the specialty pharmaceutical business, it is critical that a company&#39;s sales force, marketing team and executives have the business tools they need to keep them one step ahead of their rivals. Read this case study to learn how Good&trade; Mobile Messaging has helped the employees of MedPointe Pharmaceuticals stay connected to crucial information while they&#39;re on the road.]]></description>
</item>
<item>
<title><![CDATA[Webcor Case Study]]></title>
<link>http://research.cramsession.com/whitepaper1973/</link>
<pubDate>2008-05-13 10:02:04</pubDate>
<description><![CDATA[Webcor&#39;s industry is highly competitive. To maintain and build on its leadership position, the company&#39;s employees must be able to clearly communicate and quickly respond to a wide range of stakeholders, including customers, architects, contractors and manufacturers. This case study details how Good&trade; Mobile Messaging helped Webcor employees stay on top of things.]]></description>
</item>
<item>
<title><![CDATA[Eliminate SPAM and Gain Productivity]]></title>
<link>http://research.cramsession.com/whitepaper2020/</link>
<pubDate>2008-05-21 08:34:56</pubDate>
<description><![CDATA[Learn all about the dangers and the costs of spam in all its forms &ndash; from stock-touting to spreadsheet. Also, understand the drawbacks of traditional hardware- and software-based defenses, and the unique benefits of MessageLabs multi-layered, managed Anti-Spam solution; as illustrated by a real-world case study where MessageLabs stopped spam cold.]]></description>
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<title><![CDATA[SAP for Public Sector: Solutions for State and Local Government]]></title>
<link>http://research.cramsession.com/whitepaper2052/</link>
<pubDate>2008-07-18 10:39:36</pubDate>
<description><![CDATA[Discover how the SAP for Public Sector set of solutions can help your organization deliver value to taxpayers and constituents through an enterprise-wide architecture that supports new insight, adaptability, flexibility, and productivity.]]></description>
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<title><![CDATA[How Better Management of Printing Can Create Business Value]]></title>
<link>http://research.cramsession.com/whitepaper2075/</link>
<pubDate>2008-04-21 10:27:01</pubDate>
<description><![CDATA[Whilst many organizations have invested resources in managing their IT infrastructure, few apply the same strategic focus to the document output environment. This can represent a huge cost drain, estimated to represent between 1% and 3% of total revenue. A managed and optimized print environment will lead to significant cost reductions whilst improving productivity and boosting any organization&rsquo;s green credentials.]]></description>
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<title><![CDATA[Improve Operational Efficiencies and Speed Applications Into Production]]></title>
<link>http://research.cramsession.com/whitepaper2094/</link>
<pubDate>2008-02-25 17:48:23</pubDate>
<description><![CDATA[Competitive pressures, increased marketplace demands and the constant need to reduce expenses have only intensified the demands put on companies to develop and deploy their software applications quickly, efficiently and cost-effectively. Read about the key barriers companies must cross as they attempt to streamline their software delivery processes and learn how to bridge the gap between development and operations in this paper.]]></description>
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<title><![CDATA[Support Virtualization: Productivity Gains from Making Remote Support Virtual]]></title>
<link>http://research.cramsession.com/whitepaper2113/</link>
<pubDate>2008-02-29 09:43:41</pubDate>
<description><![CDATA[Support virtualization enables your support reps to be at multiple locations at once, solving support issues with unbelievable speed and effectiveness.&nbsp; Over 3,500+ organizations have virtualized their support reps and have decreased IT costs while increasing support rep productivity.]]></description>
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<title><![CDATA[The Network Box Mail Portal]]></title>
<link>http://research.cramsession.com/whitepaper2153/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Network Box Mail Portal contains patent-pending technology, and implements a &quot;virtual per-user administrative interface&quot;, extending delegation of manageability and maintenance of the security gateway down to the per-user level. This is an industry first. The Mail Portal system allows end users in organizations using SMTP email servers to have direct control of their quarantined emails for the first time. ]]></description>
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<title><![CDATA[Drive More Value from Your Existing Multivendor Environment]]></title>
<link>http://research.cramsession.com/whitepaper2177/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[More and more employees are working remotely or traveling around the world to meet with colleagues, customers and partners. Jobs are no longer tied to a specific physical location, and people have come to rely on devices such as mobile phones, personal digital assistants (PDAs) and laptops to stay connected and productive. ]]></description>
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<title><![CDATA[Distributed Business Index (DBI): The Benefits and Limitations of Distributed Working in the 21st c.]]></title>
<link>http://research.cramsession.com/whitepaper2192/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Businesses rely on widely distributed networks of workers, be they at HQ, in branch offices, mobile in the field or working at some other external location. Whilst the office continues to be seen as the primary place of work, more and more staff are spending at least part of their working week somewhere else. ]]></description>
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<title><![CDATA[What's Up, .DOC? ODF, OOXML, and the Revolutionary Implications of XML in Productivity Applications]]></title>
<link>http://research.cramsession.com/whitepaper2387/</link>
<pubDate>2008-04-09 11:34:56</pubDate>
<description><![CDATA[Industry debate about the relative merits of OpenDocument Format (ODF) and Ecma 376 Office Open XML (OOXML) highlights the significance of the productivity application market shift from binary and proprietary file formats to vendor- and product-independent Extensible Markup Language (XML) models. The competitive stakes are huge, and the related political posturing is sometimes perplexing.]]></description>
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<title><![CDATA[Streamlining Service Request Processes: A Key to Business Success]]></title>
<link>http://research.cramsession.com/whitepaper2395/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Imagine being able to give your employees the luxury of one-stop, online shopping for all the services they need.&nbsp; Now, imagine that you could provide all of your service providers with a centralized location to promote available services to those employees. With service request management technology, you can. ]]></description>
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<title><![CDATA[Extending Reach and Ensuring Effectiveness of Leadership Development]]></title>
<link>http://research.cramsession.com/whitepaper2435/</link>
<pubDate>2008-07-14 16:40:42</pubDate>
<description><![CDATA[Leadership is an important element of organizational success. So, it is not surprising that many companies look for ways to extend the benefits of leadership development to more employees. Technology-based learning approaches such as online courses, books and video programs can be used effectively to develop employees at all levels.]]></description>
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<title><![CDATA[The Impact of Work Force Agility on Business Performance]]></title>
<link>http://research.cramsession.com/whitepaper2437/</link>
<pubDate>2008-07-14 16:41:13</pubDate>
<description><![CDATA[Agility is an issue that is becoming more and more prominent in businesses across industries. While it is a common goal, its meaning can be somewhat ambiguous. Depending on the context, agility can mean different things to different organizational units. But one common thread persists: the accelerating speed of change. Change is not only driving organizations to keep up and anticipate, but more so to be its catalyst in order to be competitively positioned.]]></description>
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<title><![CDATA[Citrix GoToMeeting Corporate Product Overview]]></title>
<link>http://research.cramsession.com/whitepaper2439/</link>
<pubDate>2008-07-15 12:09:49</pubDate>
<description><![CDATA[In this overview, read about the benefits of GoToMeeting Corporate, and how it can transform the way online meetings and Webinars are conducted through its unique approach to functionality and cost.]]></description>
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<title><![CDATA[Raising the Bar for Training and Productivity with Web Collaboration]]></title>
<link>http://research.cramsession.com/whitepaper2462/</link>
<pubDate>2008-07-15 12:00:56</pubDate>
<description><![CDATA[Today&#39;s trainers are looking for a fresh approach to online training that lets them launch sessions easily, both proactively (in advance of learning) and reactively (as an educational need comes up). They need interactive online tools that let them deliver and collect feedback, tools that are simple to use for both instructors and attendees. And, always, they need to keep their eye on costs, because even as the need for training rises the budgets for doing so are often on the decline.]]></description>
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<title><![CDATA[Run Away to Join the New Circus - Sales 2.0 Whitepaper Part 1]]></title>
<link>http://research.cramsession.com/whitepaper2466/</link>
<pubDate>2008-07-14 15:04:23</pubDate>
<description><![CDATA[What sales is has not changed. How sales are accomplished is changing radically. In this first of a two-part whitepaper,&nbsp; we present an overview of the state of sales today, supported by metrics from our 2007 Sales Performance Optimization survey.&nbsp; The differences between S1.0 and S2.0 are represented in the comparison between old-style circus companies and&nbsp; the modern circus (think Ringling Bros. vs. Cirque du Soleil). ]]></description>
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<title><![CDATA[Too Many Servers, Too Much Cost? The Answer is Virtualization]]></title>
<link>http://research.cramsession.com/whitepaper2480/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[In this podcast, you&rsquo;ll hear Tom Ready, Vice President of World Wide Server Services talk about the problems caused by server sprawl, such as increased hardware costs, decreased IT staff efficiency and excessive power consumption. You&rsquo;ll learn how server virtualization produces marked gains in productivity and efficiency, and impressive reductions in cost.]]></description>
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<title><![CDATA[Get Solutions for Workload Automation and Service Execution]]></title>
<link>http://research.cramsession.com/whitepaper2484/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[As service execution becomes increasingly important and complex, traditional job management tools aren&#39;t cutting it. With IBM Tivoli workload automation products, you can easily automate and manage simultaneous workloads across heterogeneous environments.]]></description>
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<title><![CDATA[Go Green with an Energy Efficient Data Center and You'll Never Go Back]]></title>
<link>http://research.cramsession.com/whitepaper2490/</link>
<pubDate>2008-05-01 06:44:32</pubDate>
<description><![CDATA[This Q&amp;A-style article from CIO Green Edge Zone covers some of the many ways businesses can benefit through green technologies. Becoming more energy efficient not only dramatically reduces power costs, but can actually help companies improve operational efficiencies, increase productivity, enhance customer service and heighten brand awareness.]]></description>
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<title><![CDATA[Productivity and Efficiency Enhancements in a Solution Provider Network]]></title>
<link>http://research.cramsession.com/whitepaper2502/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Are your IT investments worth it? Does enterprise software really make a difference to productivity and efficiency? Nearly every manufacturer has considered these questions, and this SAP white paper reveals definitive and quantifiable answers to them. In addition, it presents a value-driven strategy to increase productivity and efficiency, together with the specific performance enhancement tools you need to up the bottom line. ]]></description>
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<title><![CDATA[White Paper:  Are You Pushing Too Much Paper?]]></title>
<link>http://research.cramsession.com/whitepaper2515/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Whether you are an electrical supplies wholesaler or a manufacturer of oilfield equipment, the challenge is the same: Are you maximizing your margins by keeping your administrative processes as streamlined as possible? Or, are you wasting time and money by supporting paper-intensive processes to handle quotes, orders, ship notices, receipt documents and invoices? ]]></description>
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<title><![CDATA[Adopting Lean Manufacturing in Packaging and Printing: How an ERP System Can Help]]></title>
<link>http://research.cramsession.com/whitepaper2536/</link>
<pubDate>2008-04-29 11:17:11</pubDate>
<description><![CDATA[&quot;Lean&quot; is defined as a process to improve manufacturing and service operations, reduce waste, improve quality and drive down cost. While many packaging companies have embraced a number of Lean Manufacturing concepts, many have yet to fully realize the benefits of a fully-integrated Lean environment. Leveraging an ERP system that embraces &quot;Lean&quot; principles and incorporates industry specific best practices can facilitate and support the process. In this white paper, learn how lean manufacturing can apply to printing and packaging, and how an ERP system fits into the process.]]></description>
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<title><![CDATA[IBM's Vision for the New Enterprise Data Center: A Breakthrough Approach for IT Service Delivery]]></title>
<link>http://research.cramsession.com/whitepaper2585/</link>
<pubDate>2008-05-13 13:14:59</pubDate>
<description><![CDATA[You can&#39;t make the world move slower. Or change where markets are headed. Or hold back new technologies while focusing on day-to-day IT operational issues. But there is something you can do, right now. To react faster. To be more efficient. To provide innovation for your business and your customers. A new vision. A better approach. The new enterprise data center-starts now. ]]></description>
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<title><![CDATA[The Case for Integrated Processes]]></title>
<link>http://research.cramsession.com/whitepaper2659/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Learn how CEOs can promote enterprise strategies to develop information that helps increase speed and productivity, creates a stronger foundation for decision making, cuts out time spent on unproductive tasks, and over time produces more efficiency, tighter cost control, and a more effective climate of innovation.]]></description>
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<title><![CDATA[Lotus Connections Reinvigorates the Community of Business]]></title>
<link>http://research.cramsession.com/whitepaper2731/</link>
<pubDate>2008-07-14 12:56:02</pubDate>
<description><![CDATA[The productivity and bottom line of most businesses have benefited greatly from the increasing pace and pervasiveness of technological support. In the process, the community that characterizes and supports businesses of all sizes has been given short shrift. In this Clipper Group paper, read about IBM Lotus connections, the tool that will help your team to collaborate as efficiently as possible.]]></description>
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<title><![CDATA[Beyond Converged Networks: Driving User Productivity Through Unified Communication and Collaboration]]></title>
<link>http://research.cramsession.com/whitepaper2734/</link>
<pubDate>2008-07-14 12:57:54</pubDate>
<description><![CDATA[Unified communications and collaboration strategies can help organizations deliver a user experience that brings together communications and collaboration silos across and beyond traditional business boundaries. This paper reviews how by providing users with a single, integrated experience across both business applications and communications and collaboration tools, organizations can cultivate more dynamic and flexible business systems.]]></description>
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<title><![CDATA[Mobile Application Performance Brief]]></title>
<link>http://research.cramsession.com/whitepaper2862/</link>
<pubDate>2008-07-09 08:44:33</pubDate>
<description><![CDATA[Steelhead Mobile accelerates enterprise applications for remote users to improve productivity and collaboration for globally distributed teams. Organizations and workers have come to expect a dip in productivity and performance when accessing IT resources remotely. Download this Performance Brief and discover how Steelhead Mobile can help overcome these limitations and deliver LAN-like speed to remote users.]]></description>
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<title><![CDATA[An Evaluation of Buy Versus Build for Portal Solutions by IDC]]></title>
<link>http://research.cramsession.com/whitepaper2903/</link>
<pubDate>2008-07-14 12:58:26</pubDate>
<description><![CDATA[Portals are becoming integral enablers of business and IT innovation for many organizations. From first-generation content aggregation portals to more sophisticated enterprise process portals, organizations have used portal solutions to improve productivity, streamline business processes, enable new Web-based product and service delivery models, and provide IT with a powerful platform for new and composite application development.]]></description>
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<title><![CDATA[A Dynamic Force for Optimizing IT Operations]]></title>
<link>http://research.cramsession.com/whitepaper2910/</link>
<pubDate>2008-06-18 16:35:34</pubDate>
<description><![CDATA[As IT&#39;s role is morphing away from being a cost center towards being a competitive business enabler, making wise investments in technology can enable a more collaborative and automated way of working. See why Enterprise Management Associates (EMA) says HP&#39;s integrated ITIL-based service lifecycle approach reflects a strong sense of modularity and flexibility in support of CMDB deployments, intelligent analytics, automation, and business alignment.]]></description>
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<item>
<title><![CDATA[The OEE Deficit: Why It Can't Deliver The Results You Require]]></title>
<link>http://research.cramsession.com/whitepaper2936/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[For complex manufacturing environments, OEE (Overall Equipment Effectiveness) falls short when it comes to delivering improvements in productivity. That&#39;s because OEE tools were originally developed to measure the performance of stand-alone equipment or the total output of a particular line. Today&#39;s enterprises need more. This paper describes an evolution in thinking: focusing on product flow through the process.]]></description>
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<title><![CDATA[Production Logistics Tools To Improve Productivity In The FMCG Industry]]></title>
<link>http://research.cramsession.com/whitepaper2945/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[The FMCG (Fast Moving Consumer Goods) industry is extremely competitive. Consumers have high demands on price and quality, and are increasingly disloyal to brands, quickly choosing a different product if the other offer appears better. Manufacturers must adapt and be able to produce products in smaller batch sizes to win the battle on the shelf.]]></description>
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<title><![CDATA[Forklift Free Plants — Considerations For Success]]></title>
<link>http://research.cramsession.com/whitepaper2958/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Increasingly, companies are mandating the move to forklift free production floors on the basis of highly visible macro issues like safety improvements, reduced forklift lease and maintenance costs. However, there are many other less visible advantages with direct and secondary benefits that may play an important role in reducing costs and improving customer response.]]></description>
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<title><![CDATA[Improving Paint Booth Quality And Productivity With Water Jet Cleaning]]></title>
<link>http://research.cramsession.com/whitepaper2966/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Paint booth cleaning has evolved into a critical step in assuring customers of a high-quality finished product. Manufacturers must deliver this quality while meeting demanding production schedules and tight operating budgets. This has led to significant growth in the use of high-pressure water jetting as an alternative to the traditional methods of chemical stripping and incineration, or burn-off.]]></description>
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<title><![CDATA[Push Versus Pull - Perception Versus Reality]]></title>
<link>http://research.cramsession.com/whitepaper2967/</link>
<pubDate>2008-06-23 20:40:10</pubDate>
<description><![CDATA[Even if a chosen business model establishes some preference for one technique over another, at different points in the value chain, different techniques may be appropriate to plan and manage the demand, the production activities, the resources, and the supply of materials. Knowing when and where to apply each of the different techniques is critical.]]></description>
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<title><![CDATA[Anticipating and Resolving Resource Overloads]]></title>
<link>http://research.cramsession.com/whitepaper2972/</link>
<pubDate>2008-06-23 21:05:14</pubDate>
<description><![CDATA[Most project resources perform work and include such entities as personnel, equipment and contractors. However, the concept of a resource (and the techniques of resource management presented in this paper) can also be applied to entities that do not perform work, but which must be available in order for work to be performed.]]></description>
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<title><![CDATA[Business in Motion: How Mobility Will Change Your Business]]></title>
<link>http://research.cramsession.com/whitepaper2999/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Mobile applications are transforming how companies operate. With new ways to work flexibly, employees are becoming more responsive and more productive. But enterprises have experienced only the start of what IP networks will bring to mobile working.]]></description>
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<title><![CDATA[New Mobility Productivity Metrics]]></title>
<link>http://research.cramsession.com/whitepaper3000/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[To maximize investments in mobile technology, companies must be able to measure productivity gains from mobile working. Professor Marco Iansiti of the Harvard Business School and Jay Jamrog, Senior Vice President of Research with the Institute for Corporate Productivity, offer advice.]]></description>
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<title><![CDATA[7 Steps to Controlling Social Networking. A Guide by MessageLabs]]></title>
<link>http://research.cramsession.com/whitepaper3082/</link>
<pubDate>2008-07-16 08:33:39</pubDate>
<description><![CDATA[The rise of online social networking poses new risks for businesses and new challenges for IT Management. As sites such as Facebook, Myspace and Bebo become evermore popular with end-users, businesses must consider risks such as employee cyber-slacking, reputation damage, broken privacy, identity theft and the threat of virus and spyware infections. This guide will help you reduce the risks of uncontrolled social networking use within the workplace and prescribes seven simple steps for both you and your end-users.]]></description>
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